top of page
  • NeMo

How do I restart my Fitbit device?

If your Fitbit device has one of the following problems, it may be fixed by a restart:

  • Not syncing

  • Not responding to button presses, taps, or swipes

  • Charged but doesn't turn on

  • Not tracking your steps or other stats

To restart your tracker:

  1. Plug your charging cable into the USB port and insert the other end into the port on the back of your Fitbit Charge HR™. Your Charge HR will begin charging.

  2. Press and hold the button for 10 to 12 seconds until you see the Fitbit icon and a version number (e.g. "V122").

  3. Let go of the button.

  4. Unplug your tracker from the charging cable.

34 views0 comments

Recent Posts

See All
bottom of page